When it doesn't know

What your bot does when your pages do not have the answer.

Step by step

In this video

  1. 1Ask about something your site covers, like pricing, and it answers.
  2. 2Ask something your pages do not cover. It does not make up an answer or promise anything for you.
  3. 3Instead it offers to get your team on it, and asks where they can reach the visitor.
  4. 4The question waits in your Gap report. Answer it once and it is covered.
The experience

Give your customers a
perfect experience

No queue, no waiting for Monday. A 2am question gets a clear answer from your own pages, in the same breath.

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