Questions, answered honestly

Cluable is an AI chat widget for your website. You point it at your site, it reads your public pages, and from then on it answers visitor questions in a friendly chat bubble at any hour. When something needs a person, it brings your team in instead of guessing.

You add your website address and Cluable crawls your pages, pulls out the text, and builds a private knowledge base from it. The bot answers using only that content, so replies sound like they came from your own team. You can review every page it found before training and remove anything you would rather it did not use.

Most sites train in one to two minutes, and the whole journey from pasting your address to a live widget is about five minutes. You watch the training happen page by page, try the bot yourself in the dashboard, then paste one line of code on your site.

No. Setup is typing your website address and, at the end, pasting one small snippet into your site, the same way you would add any analytics tag. If you can edit your site at all, you can install Cluable. And if you get stuck, we will happily walk you through it.

Yes. Every bot starts with a 7-day free trial with everything unlocked and no card required. You can build a bot, chat with it in the dashboard, and only embed it on your site once you are happy with how it answers.

Only from the content you train it on: your public website pages, plus any documents and written answers you add. It does not pull from the wider internet and it will not invent things about your business. Answers can point back to the page they came from, so visitors can read more.

Yes. Alongside your website pages you can upload PDFs, text files, and images, and you can write answers by hand in the Knowledge tab. Hand-written answers are handy for details that do not live anywhere on your site yet, like a policy you have only ever explained over email.

Cluable reads your pages again when they change, so the bot stays in step with your site. Update a policy or a product page and the bot answers from the new version, not a stale copy. You can also retrain from the dashboard whenever you want a fresh pass.

No, and that is deliberate. The bot answers from your pages and your knowledge base, nothing else, so you always know exactly where an answer came from. It never trains itself on visitor chats and it never gets creative with facts. If you want it to know more, you add more content.

The bot only answers from the content it was trained on, so it will not make things up about your business. When it is not confident, it says so honestly and offers to connect the visitor with your team instead of guessing. The more complete your pages and documents are, the sharper its answers.

No. Cluable reads your public website pages only, so it is brilliant at questions about your products, services, policies and content, and honest about everything else. When a visitor asks about something personal like an order, it offers to hand the conversation to your team rather than guessing.

The bot replies in whatever language your visitor writes in, with no extra setup and no separate bots to manage. A visitor can even switch languages partway through a conversation and it will follow along.

Anywhere you can add a line of custom HTML, which is almost everywhere: WordPress, Shopify, Webflow, Wix, Squarespace, Framer, Ghost, Bubble, plain HTML sites, React and Next.js apps, or through Google Tag Manager. Our setup guide walks through each one step by step.

You paste one script snippet just before the closing body tag on your site and the chat bubble appears within seconds. There is nothing to rebuild and no plugin to maintain, and every change you make later in the dashboard goes live without touching the code again.

No. The snippet loads in the background after your page has finished, has no dependencies, and stays out of the way of everything else on the page. Your pages render exactly as fast as they did before.

Yes. You can change the bot name, accent color, avatar, corner roundness, and tone of voice so it feels like a natural part of your site. When you first add a bot, Cluable even picks up your brand color from your website automatically, so it looks right from the very start.

Yes. Add a separate bot for each website or brand you run. Each one learns from its own content, keeps its own look and settings, and is billed independently, so nothing ever gets mixed up between them.

Plans are per bot, and both are billed once a year. Starter is $108 a year, which works out at $9 a month, and covers 500 visitor messages a month. Unlimited is $348 a year, or $29 a month, with no message cap. There is no monthly plan. Every bot starts with a 7-day free trial, so you can watch it working on your site before you pay anything.

No. The 7-day trial needs no card at all. You sign up, build your bot, and decide later. We would rather you pay because the bot earned it than because you forgot to cancel something.

Yes. Paying yearly works out cheaper, with on either plan compared with paying month to month.

Your bot pauses on your site until you upgrade, but nothing is lost. All of your training, pages, and past conversations stay safe and come right back the moment you activate a plan.

From the Billing page, whenever you like. Each bot is billed on its own, so cancelling one never touches the rest. Your data is kept on file in case you decide to come back later.

Yes. Your content is used only to train your own bot and answer your own visitors. It is never shared with anyone else and never used to train other people’s bots. You stay in control and can remove your data at any time.

Only what you ask it to. If you turn on lead capture, the bot can ask visitors for their name, email, phone, or WhatsApp, and you choose which of those to collect. Everything it gathers lands in your own dashboard alongside the conversation it came from.

Yes. You can review every page before training and leave out anything you would rather keep private, and you can delete pages, documents, or written answers from the Knowledge tab at any time. The bot answers only from what is left.

You can, from your dashboard, with each conversation kept alongside any contact details the visitor chose to share. Conversations are there so you can follow up and improve your content, not to be mined or passed around.

It says so, plainly, and offers to connect the visitor with your team instead of bluffing. A confident wrong answer is worse than an honest handoff, so Cluable is built to prefer the handoff every time it is unsure.

Always. The moment someone asks for a human, the bot steps aside and offers the handoff, whatever it was in the middle of. Nobody gets trapped in a loop arguing with a chatbot on your website.

When a visitor shares their contact details during a handoff, Cluable emails you right away so someone can step in quickly. The whole conversation is saved in your dashboard too, so you can read what was asked and the visitor never has to repeat themselves.

It will shrink it, not replace it. The repeated questions that fill an inbox get answered on the spot, at any hour, so what actually reaches you are the conversations that genuinely need a person. Most teams find that is a much shorter, much nicer list.