We believe in clear, honest billing. Every bot begins with 7 free days. After that, one price per bot and nothing else to work out.
Starter
For a site with steady, moderate traffic.
$108 billed once a year
Renews until you cancel.
What you get:
Past 500 in a month, the bot stops answering until the 1st and asks visitors to email you instead. You are never charged extra for going over.
Unlimited
For when you would rather not watch a counter.
$348 billed once a year
Renews until you cancel.
Everything in Starter, plus:
That is the whole difference. Everything else is identical to Starter, deliberately, so the only thing you have to judge is how much your visitors talk.
Start free, pick a plan when you are ready, and leave whenever you like. That is the whole system.
Start free
Every new bot begins with a full 7-day trial with everything unlocked from the first minute. There is no card field in the signup, so there is no card to forget about.
Your email
Your website
Card number
Choose when you are ready
When the trial ends the bot pauses and waits. Nothing is charged automatically, because there is nothing on file to charge. Choose Starter or Unlimited and it picks up exactly where it left off.
Choose a plan for this bot
500 visitor messages a month
Unlimited visitor messages
Move up whenever you like. It applies straight away.
Simple, predictable billing
Each bot is billed once a year, stands on its own, and renews until you cancel it. Moving down to Starter is scheduled for your next renewal, so the year you already paid for is honoured in full.
Support bot
Starter
Store bot
Unlimited
Each bot is its own subscription with its own renewal date. No bundle to unpick later.
Flexible by design
Cancel any bot on its own, from your own dashboard, in two clicks. No retention call, no email chain, no notice period. Your other bots keep running exactly as they were.
Support bot
Still liveDocs bot
Still liveOld campaign bot
CancelledCancelling one never touches the others. They keep answering exactly as before.
No credit card
required
Cancel anytime
from your dashboard
Upgrade instantly,
downgrade at renewal
Every bot is billed
separately
Your data stays
yours, always
One price, for one bot, for one year. If you ever cannot work out what you are paying for, tell us and we will treat it as our mistake.
Including the ones whose answer we would rather was different. Every one of these describes what the product does today, not what it is meant to do.
No, and we would rather say that plainly than bury it. Both plans are billed once a year, per bot: $108 for Starter and $348 for Unlimited. The per month figures on the cards are simply those amounts divided by twelve, shown so you can compare them with tools you pay for monthly.
No. Every new bot starts with a free 7-day trial with everything unlocked, and there is no card field in the signup at all. Nothing can auto charge you, because there is nothing on file to charge.
Your bot pauses on your site until you pick a plan. Nothing is lost: your pages, training and past conversations are all still there and come straight back when you activate a plan.
No. Once a year is paid it is not refunded, which is why the trial is a full week, unlocked, with no card. We would rather you spend that week deciding than pay first and ask for it back. If something goes genuinely wrong on our side, write to us and we will sort it out properly.
Yes. Each bot is a yearly subscription that renews until you cancel it, and you can cancel from your own billing page in two clicks with no notice period. Razorpay emails you before a renewal is taken.
The bot stops answering for the rest of that calendar month and tells your visitors to email you instead. It starts again on the 1st. You are never billed for going over, and we will never quietly charge you an overage. If it keeps happening, Unlimited removes the cap.
One message that a visitor sends. The bot's own replies are free and never counted, so a ten message conversation where your visitor wrote five of them uses five. The count is per bot and resets on the 1st of each month.
The message cap, and how quickly we answer your support email. That is all. The two plans run the same product, with the same crawling, the same weekly note on what it could not answer, the same automatic re-crawl and the same handoffs. We are not going to hold features back to make the bigger number look better.
Yes. Moving down to Starter is scheduled for your next renewal date, so the year you already paid for is honoured in full. Moving up to Unlimited takes effect the same day, but it starts a fresh annual term at the Unlimited price rather than charging you the difference, so it is worth doing at renewal time unless you need the cap gone now.
Plans apply per bot. Each bot gets its own 7-day trial, its own plan and its own renewal date, so you can keep one bot on Starter and another on Unlimited. Cancelling one never touches the others.
Prices are in US dollars. Payments are taken by Razorpay, so your card details go to them and never touch our servers; we only ever see the last four digits on the invoice. The company behind Cluable is KSMIND VELIX TECH PRIVATE LIMITED, and any taxes required by law are added where they apply. Your own bank may add a currency conversion fee, which is theirs rather than ours.
The bot stops answering on your site, and your pages, conversations and settings stay in your account so you can pick it back up later. If you want it all deleted instead, ask us and we will delete it.
One thing worth repeating. We do not give refunds once a year is paid. We would rather tell you that here than let you find it in a policy page afterwards, and it is exactly why the trial runs 7 days, asks for no card and unlocks everything. Make your mind up while it is still costing you nothing.
Asking about something other than pricing?
Read every question, answeredNo queue, no waiting for Monday. A 2am question gets a clear answer from your own pages, in the same breath.
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Rated 4.9/5 by our users
Trusted by
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Your data is
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Works in
100+ countries
