Teach it an answer

When a question goes unanswered, write the answer once and it is covered from then on.

Step by step

In this video

  1. 1Open your bot’s Overview and scroll down to the Gap report.
  2. 2Every question your bot could not answer properly is listed there.
  3. 3Click Add knowledge and write the answer in plain English, or upload the PDF or document instead.
  4. 4Add it to the knowledge base. Next time someone asks, they get a proper answer.

Keep going

All videos
0:46See what people askEvery conversation, word for word, and which of your pages people ask from most.
0:51Turn chats into leadsEveryone who left their details, and the one switch that asks before the chat starts.
0:41When it doesn't knowWhat your bot does when your pages do not have the answer.
1:21Cluable. Live in minutes.What Cluable does, from your website address to a bot answering on your site.
0:44Make your first botPaste your website address, pick the pages it should learn from, and train it.
1:08Add Cluable to your siteOne line of code, pasted once. Framer shown; the same steps work on every platform.
0:29Share a demo before you go liveSend a private demo link so a client or colleague can try your bot first.
0:45Make it yoursName, tone, face, launcher and chat window, so it feels like part of your site.
The experience

Give your customers a
perfect experience

No queue, no waiting for Monday. A 2am question gets a clear answer from your own pages, in the same breath.

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