Turn chats into leads

Everyone who left their details, and the one switch that asks before the chat starts.

Step by step

In this video

  1. 1Open Captured Contacts: everyone who left their details when the bot handed a question to your team.
  2. 2See how many got in touch, how many left an email, and how many the bot answered on its own.
  3. 3Each row is one person: their email, when they turned up, and whether their question was resolved.
  4. 4To ask everyone for their details up front, switch on Lead capture in Customise.
The experience

Give your customers a
perfect experience

No queue, no waiting for Monday. A 2am question gets a clear answer from your own pages, in the same breath.

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